According to a recent survey, there is a report that nearly 96% of us will say something about a negative customer experience or bad brand experience to our friends, without directly speaking with the organization that cause them the inconvenience, with that being the case, how can business owners determine what their customers really want from them, in order to avoid poor service in the first place? To give solution to this concern SuperStaff list down the rising consumer expectations and the important elements to keep in mind in order to satisfy your customers. Let's learn about it in the infographic below!